Can customers reschedule their own bookings?
Updated 2026-04-21 · Bookings
Answer
Not currently. A customer who wants to reschedule should contact you directly; you can cancel their old booking, refund them, and they can rebook. Self-serve rescheduling is planned.
Related questions
How does a booking work on Playvo?
A customer opens your playvo.pk page, picks a service and a time, enters their name and email, and pays with card or wallet.
What happens if a customer does not show up?
You keep the payment.
Can I add bookings manually from WhatsApp or a phone call?
Not yet.
Can two people book the same slot?
No.
How far in advance can customers book?
Playvo shows the next 30 days of availability by default.