What happens if a customer does not show up?
Updated 2026-04-21 · Bookings
Answer
You keep the payment. The booking can be marked as No-show in your dashboard for your records. Playvo does not automatically refund no-shows.
Related questions
How does a booking work on Playvo?
A customer opens your playvo.pk page, picks a service and a time, enters their name and email, and pays with card or wallet.
Can I add bookings manually from WhatsApp or a phone call?
Not yet.
Can two people book the same slot?
No.
How far in advance can customers book?
Playvo shows the next 30 days of availability by default.
Can I require a minimum notice period for bookings?
Yes, through the buffer-before setting on a service.