What happens if Playvo goes down during a peak booking time?
Updated 2026-04-21 · Trust & safety
Answer
Playvo is hosted on Vercel with a status page at status.playvo.pk. If bookings cannot be made, slots remain held but no new bookings will be lost. Customers see a friendly retry screen and the slot is released if they cannot complete payment. We monitor 24/7.
Related questions
Where is my data stored?
Playvo's database is hosted on Supabase and the site on Vercel.
How is my Playvo account secured?
Playvo uses phone-based OTP login — there is no password that can be leaked or phished.
How do I contact Playvo support?
Email [email protected] for platform issues, [email protected] for data requests, or [email protected] to report a vulnerability.
What if someone hacks my Playvo account?
Because Playvo uses phone-based OTP login, an attacker would need access to your SIM to log in.
Can I export my bookings and customer data?
Yes on request.