My payout is late — what should I do?
Updated 2026-04-21 · Payments & payouts
Answer
First, confirm the booking is at least 3 working days old (weekends and Pakistani public holidays do not count). If it is still missing, double-check your payout details in Settings. If those are correct, email [email protected] with the booking reference and we will investigate with PayFast.
Related questions
How long do businesses take to receive funds from bookings?
Funds are settled to your account within 2–3 working days of a successful booking.
Where do my funds land?
Funds are paid into the payout method you set in your Playvo settings — an EasyPaisa number, a JazzCash number, or a Pakistani bank account via IBAN.
What payment methods can customers use?
Customers can pay by debit card, credit card (Visa, Mastercard, UnionPay), mobile wallets (EasyPaisa, JazzCash), and Raast, through PayFast's hosted checkout.
How much does Playvo charge?
Playvo charges zero platform commission.
What currency does Playvo use?
All pricing, payments, and payouts on Playvo are in Pakistani rupees (PKR).